Internet Service

Comparing wireless internet service providers, or Fiber Optic, is a difficult task. Most urban areas only offer a few high-speed choices, while rural areas often only have DSL, satellite or dial-up options. Choosing between different options can be a headache, especially with the aggressive advertising campaigns and opinionated customer reviews combating one another. To filter out the marketing hype and contentious criticism, Iconmedia narrowed our focus to answer 4 simple questions : How fast is the connection? Where is it available? What the Additional Fitures? Can I get help if I need?

How Fas is the connection : Iconmedia give you highest the services that can provide high-speed options such as cable or fiber optic connections coupled with wireless Connection, to ensure the stability of your internet connection , and of course the speed you want Where is it available : Iconmedia, offers the possibility to reach jabodetabek and karawang area. The ultra broadband backbone utilizes 2,500 km acces. The availability of the backbone enable multi contents to be delivered to most people in the country with the highest speed and reliability. What the Additional Fiture : This criterion is not as crucial as it was five or 10 years ago . Most people are now comfortable with free webmail options such as Gmail or Yahoo and do not need additional email accounts offered by the internet service provider like Iconmedia. . However , we are offers provide extra benefits to using the branded e-mail service such as extra online storage and spam and virus blocking. It is helpful if Iconmedia as your provider, can supply security software that is always up- to-date, and with a branded email , it will add to the pride of your company.

Can I get help if I need : Fast , helpful , knowledgeable support is critical . Look for services that provide numerous avenues of contact such as by phone , email and chat . Services that Rely on physical components such as cables and routers, Also should provide responsive , local on-site support. And Iconmedia Have it All. We are Provides convenient tools such as online support documentation in regards to billing and service , and our company provides an easy -to -use online bill pay option.

Why Iconmedia Internet Services

Regional reach, local access

With direct presence in Indonesia, we connect enterprise workloads, including Cloud, into a single virtual entity across Asia. In addition, our local teams on the ground ensure dedicated service and tailored solutions that meet local enterprise's needs.

Carrier-neutral

As we are carrier neutral, we do not lock in customers with a carrier's product offerings for bandwidth, giving our customers the flexibility to choose the best-of-breed solutions. What's more, companies get to benefit from the reliability of a carrier-neutral network-when one carrier is down, you get to tap on the next optimal network to ensure the connectivity is always there.

High speed and quality

As an experienced service operator with direct peering relationships in different parts of Asia, we have the ability to deploy high speed, low latency connectivity for every business. Backed by our SLAs and redundant network uplink which is an industry benchmark, we provide up to 99.99% guaranteed internet uptime to ensure the highest service quality and predictable throughput across Asia.

Customer-focused

We have dedicated account managers that serve as a single point of contact throughout the region. Our local presence in key markets further ensure we provide the highest level of technical support to our customers.

End-to-end solutions

Along with our capabilities to provide dedicated network connectivity for businesses, we leverage on the strengths of our parent company, Acclivis, to be a one-stop Internet Service Provider in Asia. From Internet services to Cloud, Technology, Managed Internet and Managed Services, you only need one partner for a one-stop deployment, one unified bill and one integrated service.

Technical NOC Support

24/7 Iconmedia Proactive Customer Support